Ongoing management of your Microsoft 365 environment, covering administration, security, support and reporting. Monthly, per user, with response SLAs.
Business hours: Mon–Fri 9:00–18:00 (Europe/Lisbon).
Small businesses that need Microsoft 365 kept running and basically secure
€ 5 / user / month
Response within 8 business hours
Companies that need hardening, monitoring and compliance on top of management
€ 10 / user / month
Response within 4 business hours · Critical incidents within 2 business hours
Organizations that want Microsoft 365 fully managed and secured
€ 18 / user / month
Response within 2 business hours · Critical incidents within 1 business hour
| Essential Care | Security & Compliance | Advanced Managed (All-in) | |
|---|---|---|---|
| Price | € 5/user/mo | € 10/user/mo | € 18/user/mo |
| Tenant, user & license administration | ✓ | ✓ | ✓ |
| MFA + baseline Conditional Access | ✓ | ✓ | ✓ |
| Service health monitoring | ✓ | ✓ | ✓ |
| Ticket & email support | ✓ | ✓ | ✓ |
| Monthly report | ✓ | ✓ | ✓ |
| License optimization | — | ✓ | ✓ |
| Conditional Access management & optimization | — | ✓ | ✓ |
| Microsoft Defender tuning | — | ✓ | ✓ |
| Secure Score monitoring | — | ✓ | ✓ |
| Audit log review | — | ✓ | ✓ |
| DLP & retention (baseline) | — | ✓ | ✓ |
| Quarterly security report | — | ✓ | ✓ |
| Helpdesk L1–L2 | — | — | ✓ |
| Proactive governance & optimization | — | — | ✓ |
| Automation of routine administration | — | — | ✓ |
| Advanced threat protection monitoring | — | — | ✓ |
| Incident response support | — | — | ✓ |
| SLA response | 8 business hours | 4 business hours | 2 business hours |
